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Dear students of the HfM,

Please feel free to approach us at any time with your concerns or ideas, when there is something on your mind, if you wish to make a complaint, etc. etc. etc. Take advantage of the opportunity to participate actively in continuously improving the value of your studies as well as teaching quality, hence contributing to the school's development and the satisfaction of all involved!

Whether your concern seems minor, or incredibly complicated:

The Ideas and Complaint Management is there to listen to and to stand supportively at your side.

Needless to add, all information and data will be treated confidentially.

You can get in touch with two central locations:

Open door for ideas and complaints

for general ideas, complaints, criticisms, proposals for improvement, praise

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Conflict Resolution Team

for personal problems and concerns, inequities in the classroom, or discrimination

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